Last Updated: 08-12-2025

Who We Are

Bordio (“we,” “us,” or “our”) operates the website https://papayawhip-kangaroo-491541.hostingersite.com (the “Site”). We are dedicated to providing high-quality e-commerce products and services throughout Australia. This document outlines the terms and conditions governing your use of our Site.

Acceptance of Terms

By accessing or using our Site, you agree to comply with these Terms of Service.
If you do not agree, please discontinue use of the Site.

We reserve the right to update or modify these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

License to Use Our Site

Subject to your compliance with these Terms, we grant you a revocable, non-exclusive, and non-transferable license to access and use our Site for personal, non-commercial purposes.

Definitions

Cookie: A small file stored on your browser to remember preferences, track usage, and enhance your browsing experience.

Company: When this policy refers to “Company,” “we,” “us,” or “our,” it refers to Bordio, located at 6 Union St, Lidcombe NSW 2141, Australia, responsible for your information under these Terms.

Country: The location where Bordio operates—in this case, Australia.

Device: Any internet-capable device (computer, smartphone, tablet, etc.) used to access the Site.

Service: The services, features, and products offered by Bordio through the Site.

Third-party Service: Partners, payment processors, logistics providers, advertisers, and other companies offering services connected to our Site.

Website: Refers to Bordio, accessible at https://papayawhip-kangaroo-491541.hostingersite.com.

You: The individual or entity using the Site or making purchases from us.

User Responsibilities

You agree to:

  • Provide accurate, complete, and up-to-date information when creating an account or submitting an order.

  • Maintain the confidentiality of your account credentials.

  • Notify us immediately of any unauthorized access or security breaches.

  • Accept responsibility for all activities conducted under your account.

Restrictions

You agree NOT to:

  • License, sell, rent, lease, transfer, or commercially exploit any portion of the Site.

  • Modify, reverse engineer, decrypt, or attempt to extract source code from the Site.

  • Remove, obscure, or alter copyright, trademark, or proprietary notices belonging to Bordio or any third parties.

Information We Collect

We may collect information when you:

  • Create an account

  • Place an order

  • Subscribe to newsletters

  • Contact our customer service team

Types of Information

Personal Identification Information:
Name, email, physical address, phone number.

Payment Information:
Credit card or other payment details used to complete transactions.
Payments are securely processed by trusted third-party providers; we do not store card details.

Non-Personal Information:
Device type, browser type, IP address, pages visited, session duration, and other analytics data.

Return and Refund Policy

If you are not satisfied with your purchase, please contact us at contact@papayawhip-kangaroo-491541.hostingersite.com within 30 days of delivery to request a return or exchange.
Products must be returned in their original condition and packaging.

For full details, please refer to our dedicated Return & Refund Policy page.

Limitation of Liability

To the fullest extent permitted by law, Bordio shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased through it.
This includes, but is not limited to, loss of data, profits, or use, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless Bordio, its employees, partners, and affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising from:

  • Your use of the Site

  • Your violation of these Terms

  • Your infringement of any third-party rights

Your Suggestions

Any suggestions, ideas, feedback, or improvements (“Suggestions”) you provide to Bordio become our exclusive property.
We may use, modify, publish, or distribute such Suggestions for any purpose without compensation or acknowledgment.

Your Consent

By using our Site, creating an account, or making a purchase, you consent to these Terms of Service and acknowledge any updates we may implement.

Links to Other Websites

Our Site may contain links to external websites not operated by us.
We are not responsible for the content, accuracy, or policies of these third-party sites.

Once you leave our Site, your activities are governed by the terms and privacy policies of the external website.
These websites may also use their own cookies or tracking technologies independently.

Cookies

Bordio uses cookies to enhance user experience and support essential site functionality.
Cookies help remember login details, preferences, and browsing behavior.

You may disable cookies in your browser settings, but doing so may affect certain features or functionality on our Site.
We do not store personally identifiable information in cookies.

Changes to These Terms

We may update these Terms of Service periodically.
Any changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Site after updates constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: contact@papayawhip-kangaroo-491541.hostingersite.com
Phone: +61 422 985 400
Address: 6 Union St, Lidcombe NSW 2141, Australia