Privacy Policy
Updated on: 08-12-2025
Who We Are
Bordio (“we,” “us,” or “our”) operates the website https://bordio.store(the “Site”). We provide e-commerce products and services to customers in Australia and internationally. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit or interact with our Site.
Information We Collect
1. Personal Identification Information
We collect personal information from Users when they interact with our Site—such as creating an account, placing an order, subscribing to newsletters, or contacting customer support. This may include:
Contact Information: Full name, email address, mailing/shipping address, and phone number.
Payment Information: Credit card or other payment details used to complete purchases. Payments are securely processed through trusted third-party processors; we do not store full card details on our servers.
Authentication Data (when applicable): For certain products or verification processes, we may request photos or item details.
2. Non-Personal Identification Information
We may automatically collect non-personal information when Users browse or interact with our Site. This may include:
Browser & Device Information: Browser type, device model, operating system.
Log Data: IP address, pages viewed, time spent on the Site, and general analytics data.
Traffic & Interaction Data: To help us improve website performance and functionality.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to:
Remember preferences
Improve navigation
Analyze usage
Enhance overall user experience
Users can disable cookies through their browser settings, but doing so may limit certain features or functionalities.
How We Use Your Information
We may use collected data for the following purposes:
To Provide and Manage Our Services
Processing orders and payments
Managing customer accounts
Delivering customer support
To Improve User Experience
Understanding how visitors interact with the Site
Personalizing content and recommendations
To Improve Our Website and Services
Using analytics to optimize design, performance, and functionality
Responding to customer feedback
To Process Secure Transactions
Ensuring payments are handled safely by third-party processors
To Send Communications
Order confirmations and updates
Customer service messages
Promotional emails (only when consent is given)
Users may unsubscribe from marketing at any time.
How We Protect Your Data
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or disclosure. These include:
SSL (Secure Socket Layer) encryption
Secure payment gateways
Industry-standard data protection practices
Although no system is 100% secure, we continuously monitor and update our procedures.
Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your information in the following situations:
With Trusted Service Providers
Including payment processors, shipping companies, and customer support tools.
For Legal Requirements
When required by law, regulation, or to protect against claims.
Business Transfers
In the event of a merger, acquisition, or restructuring, customer data may be transferred as part of the business assets.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined:
Account Information: Kept while the account is active.
Order Records: Retained as required by tax and business laws.
Your Rights and Choices
You have the right to:
Access & Update Your Information
You may review or update your account details at any time.
Request Data Portability
You may request a copy of your personal data.
Request Deletion
You may request deletion of your data unless retention is required by law.
Opt-Out of Marketing
You may unsubscribe from promotional emails at any time using the links provided or by contacting us directly.
International Users
Your information may be transferred and processed outside your country of residence.
If personal data is transferred outside Australia, we use recognized safeguards such as Standard Contractual Clauses or equivalent protections, unless the destination country is already approved as adequate by regulators.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Updated On” date reflects the latest revision. We encourage Users to review this page regularly. Continued use of the Site after updates constitutes acceptance of the revised Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
Email: contact@bordio.store
Phone: +61 422 985 400
Address: 6 Union St, Lidcombe NSW 2141, Australia